Q? Q. How do I deposit dollars in this account?
A: Q. How do I deposit dollars in this account?
A. RateHAsh shows you the dollar equivalent (or USD) of your bitcoins based on real time exchange rates, but we currently do not accept government backed currency deposits or withdrawals we are in the progress of adding the option to HashRate.com
Q? Q. What are the minimum transaction sizes?
|Q. What are the minimum transaction sizes? |
A. The minimum transaction size of deposits from the blockchain and withdrawals to the blockchain is .002 bitcoin. The minimum User-to-user transactions within RateHash.com is .00000001 bitcoin (1 satoshi)
Q? Q. What is the storage strategy?
A: Q. What is the storage strategy?
A. Initially customer funds are pooled. We are working on optional individual storage with user accessible private keys, multi-sig withdrawals and insured storage. Our cold storage wallets are distributed in physical vaults throughout the country and require multiple people to access. Our cold storage wallets are not accessible via any system. There is no automatic replenish of the hot wallet from cold storage.
Q? Q. How do I buy bitcoins?
|Q. How do I buy bitcoins? |
A.HashRate.com is not an exchange or marketplace for buying and selling bitcoin for cash. HashRate.com is a wallet service that makes it easy to send, receive and track your bitcoin transactions securely. We have future plans to use the features but as of now you can buy and sell bitcoin with the services listed
Q? Q. Why is my balance negative?
|Q. Why is my balance negative? |
A. If you receive very small deposits that are less than the transaction fee your account balance can become negative.
Q? Q. Where are you based?
|Q. Where are you based? |
A. We are based in the United States. Our servers are in U.S. based data centers.
Q? Q. When will you offer languages other than English?
|Q. When will you offer languages other than English? |
A. We are launching in a beta program and we expect to make many adjustments to the website during the first three months. We will launch with over a dozen languages immediately following our beta program.